SAIWA Professional Conduct and Ethics 3

Question 1

A security agent discovers their company is under-staffing a venue, compromising patron safety. What should they do?

Accepted Answer

Document the concern and report to management; if unresolved, escalate to the licensing authority or WorkSafe

Answer

Accept it as a business decision

Answer

Post about it on social media

Answer

Walk off the job in protest

Question 2

What is the ethical position on forming a personal relationship with a regular patron at an assigned venue?

Accepted Answer

It creates a potential conflict of interest that should be disclosed and managed

Answer

Encouraged for rapport building

Answer

Completely prohibited

Answer

Only a concern if the patron has a criminal record

Question 3

A client requests a task outside the security agent's licensed scope. What should the agent do?

Accepted Answer

Politely decline, explain it is outside their licensed scope, and notify their employer

Answer

Comply to maintain good relations

Answer

Perform the task secretly

Answer

Demand extra payment

Question 4

How should a security agent respond if they witness a colleague using excessive force?

Accepted Answer

Intervene to stop the excessive force, ensure the patron's safety, and report the incident

Answer

Support the colleague regardless

Answer

Walk away to avoid involvement

Answer

Wait and discuss privately later

Question 5

What is the role of professional associations in maintaining security agent standards?

Accepted Answer

They set standards, provide training resources, advocate for the profession, and support ethical conduct

Answer

No role in the industry

Answer

Only collect membership fees

Answer

Replace government licensing

Question 6

A security agent scheduled to work is feeling unwell and knows performance will be compromised. What is the professional course of action?

Accepted Answer

Notify their supervisor as early as possible so alternative arrangements can be made

Answer

Work anyway to avoid letting the team down

Answer

Arrive at work and leave if symptoms worsen

Answer

Take medication and hope for the best