Safety Trained Supervisor Incident Investigation and Reporting 3

Question 1

What is a fishbone (Ishikawa) diagram used for?

Accepted Answer

Categorizing potential contributing factors to systematically identify all possible causes

Answer

A fishbone diagram organizes potential causes into categories for comprehensive investigation.

Question 2

What should a comprehensive investigation report include?

Accepted Answer

Description, evidence, root causes, contributing factors, corrective actions, responsibilities, and timelines

Answer

A comprehensive report documents the full incident, evidence, analysis, and specific corrective actions.

Question 3

What techniques improve witness interview quality?

Accepted Answer

Conduct promptly, individually, in a non-threatening environment, using open-ended questions

Answer

Effective interviews are prompt, individual, supportive, and use open-ended questions.

Question 4

What are organizational factors in incident causation?

Accepted Answer

Management decisions, policies, cultural norms, and resource allocations creating conditions for incidents

Answer

Organizational factors are management-level decisions and cultural elements creating conditions that enable incidents.

Question 5

How should corrective actions be tracked and verified?

Accepted Answer

Through formal system monitoring implementation, verifying completion, and evaluating effectiveness

Answer

A formal system monitors progress, verifies completion, and evaluates whether actions prevent recurrence.

Safety Trained Supervisor Practice Test