RHIT Organizational Management and Leadership 2

Question 1

A HIM director wants to reduce employee turnover. Which motivation theory suggests that addressing hygiene factors like salary and working conditions will prevent dissatisfaction but not necessarily create motivation?

Accepted Answer

Herzberg's Two-Factor Theory

Answer

Herzberg's Two-Factor Theory distinguishes between hygiene factors (which prevent dissatisfaction) and motivators (which drive satisfaction and performance).

Question 2

Which type of organizational structure groups employees by function, such as coding, release of information, and transcription, all reporting to the HIM director?

Accepted Answer

Functional structure

Answer

A functional structure organizes employees by specialty or function, which is common in HIM departments where coders, release staff, and transcriptionists report to the same director.

Question 3

A HIM manager conducts a performance appraisal and gives an employee the highest rating in every category because of one outstanding project. This is an example of which appraisal error?

Accepted Answer

Halo effect

Answer

The halo effect occurs when a rater allows one positive trait or performance to positively influence all other ratings.

Question 4

Which budgeting approach requires managers to justify every expense from zero each fiscal year, regardless of prior budget allocations?

Accepted Answer

Zero-based budgeting

Answer

Zero-based budgeting requires justification of all expenditures from scratch each year rather than using the prior year's budget as a baseline.

Question 5

A HIM department implements a policy requiring all coding staff to obtain CCS certification within two years of hire. This is an example of which HR management function?

Accepted Answer

Training and development

Answer

Requiring staff to obtain professional certifications is a training and development initiative aimed at improving employee skills and qualifications.

RHIT - Registered Health Information Technician Practice Test

RHIT - Registered Health Information Technician Practice Test

RHIT Organizational Management and Leadership 2