RERA Professional Ethics and Client Relations 2

Question 1

What marketing standards must RERA brokers follow?

Accepted Answer

Truthful advertising with Trakheesi permit, accurate property descriptions, no misleading photos or information, and compliance with RERA advertising guidelines

Answer

RERA marketing standards require truthful advertising with valid Trakheesi permits, accurate property descriptions and photos, no misleading pricing or availability claims, and compliance with RERA's comprehensive advertising guidelines.

Question 2

What is the RERA requirement for broker knowledge of property law?

Accepted Answer

Brokers must understand relevant Dubai property laws, RERA regulations, tenancy law, transfer procedures, and contractual requirements to advise clients competently

Answer

RERA expects brokers to maintain working knowledge of Dubai property law, RERA regulations, Rental Law, DLD transfer procedures, contract requirements, and relevant federal laws to provide competent client advice.

Question 3

How should RERA brokers manage client expectations in a volatile market?

Accepted Answer

Provide honest market analysis, set realistic price expectations based on data, explain market risks, and avoid making guarantees about returns or timing

Answer

RERA requires honest, data-based client advice: realistic price expectations supported by market data, transparent explanation of market risks and conditions, and avoiding guarantees about investment returns or market timing.

Question 4

What dispute resolution options are available for real estate transaction disputes in Dubai?

Accepted Answer

RERA mediation services, Rental Disputes Settlement Centre, Dubai Courts, DIFC Courts (for DIFC properties), and arbitration through DIAC

Answer

Multiple dispute resolution options exist: RERA mediation for broker-related issues, RDSC for rental disputes, Dubai Courts for property ownership disputes, DIFC Courts for DIFC properties, and DIAC arbitration by agreement.

Question 5

What is the RERA Trakheesi system and its requirements?

Accepted Answer

RERA's advertising permit system that requires all property marketing materials to be registered and carry a valid Trakheesi permit number before publication

Answer

Trakheesi is RERA's mandatory advertising permit system requiring all property marketing — online listings, brochures, signage — to be registered and display a valid permit number, ensuring compliance with advertising standards.

RERA Broker Practice Test

RERA Broker Practice Test

RERA Professional Ethics and Client Relations 2