Quality Auditor Certification ISO Standards 3 — Questions and Answers
Question 1: Which ISO standard provides guidelines for auditing management systems?
- ISO 9001
- ISO 19011 (Correct answer)
- ISO 31000
- ISO 45001
Correct answer: ISO 19011
ISO 19011 provides guidelines for auditing management systems, including principles, managing audit programs, and conducting audits.
Question 2: Under ISO 19011, what are the five auditing principles that apply to auditors?
- Plan, Do, Check, Act, Improve
- Integrity, fair presentation, due professional care, confidentiality, independence (Correct answer)
- Competence, accountability, transparency, accuracy, reliability
- Objectivity, evidence-based, systematic, risk-based, continual improvement
Correct answer: Integrity, fair presentation, due professional care, confidentiality, independence
ISO 19011 defines five auditing principles: integrity, fair presentation, due professional care, confidentiality, and independence.
Question 3: What is 'audit scope' as defined in ISO 19011?
- The number of nonconformities found during an audit
- The extent and boundaries of an audit, including locations, functions, and time period (Correct answer)
- The list of documents reviewed during the audit
- The qualifications required of the audit team
Correct answer: The extent and boundaries of an audit, including locations, functions, and time period
Audit scope defines the extent and boundaries of an audit, including physical locations, organizational units, activities, and processes covered.
Question 4: In ISO 9001:2015, 'documented information' replaces which two older terms?
- Policies and procedures
- Documents and records (Correct answer)
- Work instructions and forms
- Manuals and logs
Correct answer: Documents and records
ISO 9001:2015 replaced the separate terms 'documents' and 'records' with the single term 'documented information' to simplify requirements.
Question 5: ISO 45001:2018 addresses which type of management system?
- Environmental management
- Quality management
- Occupational health and safety management (Correct answer)
- Energy management
Correct answer: Occupational health and safety management
ISO 45001:2018 specifies requirements for an Occupational Health and Safety (OH&S) Management System to improve worker safety and health.
Question 6: What is the High Level Structure (HLS) used in ISO management system standards?
- A grading system for audit findings
- A common framework shared by all ISO management system standards to aid integration (Correct answer)
- A hierarchy of documents within a QMS
- A risk assessment methodology
Correct answer: A common framework shared by all ISO management system standards to aid integration
The High Level Structure (Annex SL) provides a common framework for all ISO management system standards, making it easier to integrate multiple systems.
Question 7: Which clause of ISO 9001:2015 covers 'Performance Evaluation'?
- Clause 7
- Clause 8
- Clause 9 (Correct answer)
- Clause 10
Correct answer: Clause 9
Clause 9 of ISO 9001:2015 covers Performance Evaluation, including monitoring, measurement, analysis, internal audit, and management review.
Quality Auditor Certification ISO Standards 3
Which ISO standard provides guidelines for auditing management systems?