PSD Emergency Services and Operations 3

Question 1

A dispatcher is handling a structure fire call when a second major emergency comes in. The BEST action is to:

Accepted Answer

Quickly obtain the essential information from the new caller and dispatch while managing the first incident

Answer

Dispatchers must manage concurrent incidents by rapidly triaging new calls, gathering critical details, and dispatching resources without abandoning active emergencies.

Question 2

Which element is most critical when documenting a 911 call for officer safety?

Accepted Answer

Suspect description, location, direction of travel, and known weapons

Answer

Officer safety information — suspect description, location, direction of travel, and weapons — must be documented and transmitted to responding units immediately.

Question 3

During a mass casualty incident (MCI), the START triage system categorizes patients using all of the following EXCEPT:

Accepted Answer

Patient's name and age

Answer

START triage assesses respirations, perfusion, and mental status to categorize patients; personal identifying information is not part of the assessment.

Question 4

A caller reports seeing someone slumped over in a parked car. What information should the dispatcher obtain FIRST?

Accepted Answer

Exact location of the vehicle

Answer

Location is always the first priority in any emergency call so responders can be dispatched even if the call disconnects.

Question 5

When a law enforcement officer transmits 'Code 4,' it typically means:

Accepted Answer

Scene is secure, no further assistance needed

Answer

Code 4 is a widely used signal indicating the situation is under control and no additional units are needed at the scene.

(PSD) Certified Public Safety Dispatcher Practice Test

(PSD) Certified Public Safety Dispatcher Practice Test

PSD Emergency Services and Operations 3