What is the PSA certification exam?

The PSA (Patient Service Associate) certification validates entry-level skills for healthcare support roles, covering patient registration, insurance verification, and front-desk operations. It is commonly required for medical office and hospital admissions positions. The credential demonstrates competency in HIPAA compliance, medical terminology, and customer service within clinical environments.

What format does the PSA exam use?

The PSA exam is a computer-based, multiple-choice test administered at approved testing centers or through remote proctoring. Each question offers four answer choices with only one correct response. The exam is timed, closed-book, and results are typically available immediately upon completion.

How many questions are on the PSA exam?

The PSA certification exam contains approximately 100 multiple-choice questions, with a time limit of around 2 hours. Some versions include unscored pretest items used for future exam development. Candidates should pace themselves at roughly one minute per question to finish comfortably.

What is the passing score for the PSA exam?

Most PSA certification exams require a scaled score of 70% or higher to pass, though the exact cut score varies by certifying body. Scores are reported as pass/fail with a breakdown by content area. Candidates who fail must typically wait 30 days before retesting.

What topics are covered on the PSA test?

The PSA exam covers patient registration, insurance verification and billing basics, medical terminology, HIPAA and patient privacy, scheduling, medical records management, and customer service. Expect questions on ICD-10 and CPT coding fundamentals, co-pay collection, and handling difficult patients in front-office scenarios.

Who is eligible to take the PSA certification exam?

Candidates generally need a high school diploma or GED and either completion of a patient service associate training program or documented work experience in a medical office. Some certifying organizations waive the training requirement for candidates with at least one year of relevant healthcare experience.

How do I register for the PSA exam?

Registration is completed through the certifying organization's website, such as NHA or AMCA, by creating an account, submitting eligibility documentation, and paying the exam fee of roughly $115 to $165. After approval, candidates schedule their test date at a PSI or Prometric testing center or via live online proctoring.

What are the best tips to prepare for the PSA exam?

Study official content outlines from your certifying body, review medical terminology flashcards, and take timed practice tests to build pacing. Focus on HIPAA regulations, insurance types including Medicare and Medicaid, and common CPT codes. Hands-on externship experience in a medical front office reinforces registration and scheduling workflows tested on the exam.

PSA Practice Test: Prep for Sports Authenticator Exam

Prepare for the PSA certification. Practice questions with answer explanations covering all exam domains.

PSA - Professional Sports Authenticator By Dr. Alexandra KimMay 7, 202659 min read

PSA Practice Test: Prep for Sports Authenticator Exam

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Key definitions for Professional Sports Authenticator standards

💎What does GEM-MT 10 mean?

Gem Mint 10 is a virtually perfect card with 55/45 to 60/40 centering, sharp corners, and no staining.

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📏What is the "OC" qualifier?

Off-Center (OC) indicates a card that does not meet centering standards for its numerical grade.

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Mark (MK) designates a card with writing, ink marks, or pencil marks on the surface.

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A raw card is an ungraded card that has not been encapsulated in a PSA holder.

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Reviewing a card graded by another company to see if it meets PSA standards for a specific grade.

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Prepare for your Professional Sports Authenticator submissions or employment testing with our comprehensive study guide. These tabs cover essential topics for the PSA Professional Sports Authenticator process.

What is the PSA Professional Sports Authenticator service?	The PSA (Professional Sports Authenticator) service is the world's largest third-party authentication and grading company for trading cards and memorabilia.
Who uses PSA grading services?	Collectors, dealers, and investors use PSA grading to verify authenticity and determine the condition grade of their items for value maximization.
Where is PSA located?	The primary Professional Sports Authenticator headquarters is located in Santa Ana, California, with additional offices in New Jersey and international locations.
What items does PSA grade?	PSA grades trading cards, tickets, packs, coins (through PCGS), and authenticates autographs and memorabilia.

What is the PSA Professional Sports Authenticator service?

The PSA (Professional Sports Authenticator) service is the world's largest third-party authentication and grading company for trading cards and memorabilia.

Who uses PSA grading services?

Collectors, dealers, and investors use PSA grading to verify authenticity and determine the condition grade of their items for value maximization.

Where is PSA located?

The primary Professional Sports Authenticator headquarters is located in Santa Ana, California, with additional offices in New Jersey and international locations.

What items does PSA grade?

PSA grades trading cards, tickets, packs, coins (through PCGS), and authenticates autographs and memorabilia.

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Total Scored Questions

150

How many questions did you answer correctly?

0105150

105 out of 150 correct

70%

Required to Pass: ~70% (Estimated)

Your Score: 105 correct✓PASS

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✓Clean card surfaces
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✅Pros

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−Study materials can be expensive
−Exam anxiety can affect performance
−Requires dedicated preparation time
−Retake fees apply if you don't pass

PSA Questions and Answers

About the Author

Dr. Alexandra KimPhD Professional Studies, CPLP, CPTD

Certified Professional Development Expert & Niche Certification Advisor

University of Pennsylvania Graduate School of Education

Dr. Alexandra Kim holds a PhD in Professional Studies from the University of Pennsylvania and is a Certified Professional in Learning and Performance (CPLP) and Certified Professional in Talent Development (CPTD). With 17 years of corporate training and professional certification advisory experience, she helps professionals navigate specialized, emerging, and cross-industry certification programs.