ProServe Signs of Intoxication 3

Question 1

What is the significance of noticing changes in a customer's volume of speech?

Accepted Answer

Progressively louder speech can be an early indicator of intoxication as alcohol reduces self-awareness

Answer

As intoxication increases, people often become progressively louder because alcohol reduces self-awareness and the ability to regulate voice volume. This is often one of the first noticeable signs.

Question 2

What does 'loss of inhibition' mean as a sign of intoxication?

Accepted Answer

A reduction in self-restraint leading to behaviour the person would normally suppress

Answer

Loss of inhibition means a person loses their normal self-restraint and may say or do things they would normally suppress, such as making inappropriate comments, being overly flirtatious, or engaging in risky behaviour.

Question 3

How might intoxication affect a person's ability to walk?

Accepted Answer

They may stagger, sway, bump into objects, or have difficulty maintaining balance

Answer

Alcohol affects the cerebellum, which controls balance and coordination. Intoxicated persons may stagger, sway, use walls or furniture for support, or have difficulty walking in a straight line.

Question 4

What is 'increased tolerance' and how does it complicate recognizing intoxication?

Accepted Answer

Regular drinkers may not show typical signs at lower BAC levels, making it harder to identify when they are legally impaired

Answer

People who drink regularly develop tolerance, meaning they may not show obvious signs of intoxication even at BAC levels where they are legally impaired. This makes assessment more challenging for servers.

Question 5

Which of the following combinations of signs would most strongly suggest a customer is intoxicated?

Accepted Answer

Slurred speech, fumbling with money, and becoming argumentative

Answer

Multiple simultaneous signs such as slurred speech (physical), fumbling with money (loss of fine motor skills), and becoming argumentative (behavioural change) strongly indicate intoxication.

ProServe Practice Test

ProServe Practice Test

ProServe Signs of Intoxication 3