ProServe Identification Requirements 2

Question 1

What is the correct way to examine an ID presented by a customer?

Accepted Answer

Hold it, check the photo against the person, verify the date of birth, look for security features, and check for signs of tampering

Answer

Glance at it quickly from a distance

Answer

Only check the birth year

Answer

Ask the customer to read it aloud

Question 2

Which of the following is NOT an acceptable form of ID for alcohol purchase in Alberta?

Accepted Answer

Credit card with name embossed

Answer

Canadian passport

Answer

Alberta driver's licence

Answer

Canadian Citizenship card with photo

Question 3

What security features should a server look for when examining an Alberta driver's licence?

Accepted Answer

Holographic overlay, UV features, raised lettering, and consistent formatting

Answer

The colour of the card only

Answer

The paper texture

Answer

The font size only

Question 4

How should a server handle a situation where a customer cannot produce valid ID?

Accepted Answer

Politely decline to serve alcohol and explain that valid ID is required by law

Answer

Serve them if they verbally confirm their age

Answer

Ask a friend to vouch for their age

Answer

Serve them non-alcoholic drinks with a shot added

Question 5

What should a server do if a customer presents an out-of-province or international ID?

Accepted Answer

Accept valid government-issued photo ID from other provinces or countries if it contains a photo, date of birth, and appears authentic

Answer

Reject all non-Alberta IDs

Answer

Only accept US IDs

Answer

Require two forms of international ID

Question 6

What is the legal consequence for a server who fails to check ID and serves a minor?

Accepted Answer

The server can face personal fines and charges under the AGLC Act for serving a minor

Answer

No consequence if it was an honest mistake

Answer

Only the minor faces consequences

Answer

A warning is issued for the first offence only