Program Stakeholder Engagement Flashcards
6 cards from real Program Management Professional practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Program Stakeholder Engagement flashcards as text
In PgMP, which document captures all individuals and groups with an interest in or influence over the program?
Answer: Stakeholder Register
The Stakeholder Register identifies all relevant stakeholders, their interests, influence levels, and engagement strategies.
What is the key difference between stakeholder management at the program level versus the project level?
Answer: Program stakeholder management addresses a broader, more complex stakeholder environment spanning multiple components and organizational boundaries
Programs have more complex stakeholder environments spanning executive sponsors, multiple project teams, business units, external partners, and customers simultaneously.
A stakeholder engagement assessment matrix is used to:
Answer: Compare current versus desired engagement levels for each stakeholder
The engagement assessment matrix maps each stakeholder's current engagement level against the desired level, identifying gaps that require targeted action.
Which stakeholder engagement level describes a stakeholder who actively supports and advocates for the program?
Answer: Champion
A 'Champion' or 'Leading' stakeholder actively supports and promotes the program, serving as an internal advocate for its success.
The primary purpose of the Stakeholder Engagement Plan is to:
Answer: Define strategies and actions to engage stakeholders appropriately throughout the program
The Stakeholder Engagement Plan outlines specific strategies, communication approaches, and actions to maintain appropriate stakeholder engagement levels.
When a key stakeholder transitions from 'supportive' to 'resistant' during program execution, the program manager should:
Answer: Investigate the root cause of resistance and adjust the engagement strategy
Resistance signals a concern or change in circumstances that requires investigation and a tailored response to restore productive engagement.
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