PMP Stakeholder Engagement 4 â Questions and Answers
Question 1: A project manager uses a salience model to prioritize stakeholders. Which THREE attributes does this model evaluate?
- Power, urgency, and legitimacy (Correct answer)
- Interest, influence, and impact
- Authority, resources, and risk
- Knowledge, attitude, and support
Correct answer: Power, urgency, and legitimacy
The salience model classifies stakeholders based on power (authority), urgency (time-sensitivity of claims), and legitimacy (appropriateness of involvement).
Question 2: An agile project team holds regular retrospectives. How does this practice support stakeholder engagement?
- It replaces the need for a stakeholder register
- It provides a forum to incorporate stakeholder feedback and adapt engagement strategies (Correct answer)
- It eliminates the need for a formal communications plan
- It transfers stakeholder management responsibility to the team
Correct answer: It provides a forum to incorporate stakeholder feedback and adapt engagement strategies
Retrospectives allow the team to reflect on stakeholder feedback and adjust engagement approaches, making them a key engagement tool in agile environments.
Question 3: A key stakeholder is consistently missing project meetings despite repeated invitations. Which action is MOST appropriate?
- Remove them from the stakeholder register
- Identify and address the root cause of their absence through direct conversation (Correct answer)
- Send all communications via email instead
- Assign their role to another stakeholder
Correct answer: Identify and address the root cause of their absence through direct conversation
Understanding why the stakeholder is absentâwhether due to scheduling conflicts, disengagement, or other issuesâallows the PM to address the real problem.
Question 4: Which input to the Identify Stakeholders process provides information about internal and external parties interested in the project?
- Project Charter (Correct answer)
- Stakeholder Engagement Plan
- Issue Log
- Change Log
Correct answer: Project Charter
The Project Charter identifies the sponsor and may list key stakeholders, making it a primary input for the Identify Stakeholders process.
Question 5: A project manager is managing a government infrastructure project with hundreds of community stakeholders. What approach is MOST effective for large stakeholder groups?
- Engage each stakeholder individually with custom plans
- Group stakeholders with similar interests and tailor engagement by group (Correct answer)
- Focus only on stakeholders with high power and ignore others
- Limit engagement to the project sponsor only
Correct answer: Group stakeholders with similar interests and tailor engagement by group
Grouping stakeholders with shared interests allows the PM to develop efficient, targeted engagement strategies rather than managing each person individually.
Question 6: An output of the Monitor Stakeholder Engagement process that captures new stakeholder information discovered during monitoring is:
- Change Requests
- Stakeholder Register Updates (Correct answer)
- Work Performance Data
- Risk Register Updates
Correct answer: Stakeholder Register Updates
Updates to the Stakeholder Register capture changes in stakeholder information, attitudes, or influence discovered during monitoring activities.
Question 7: During project planning, the PM realizes two key stakeholders have conflicting objectives that could derail the project. What should the PM do?
- Ignore the conflict and hope it resolves itself
- Facilitate a resolution by finding common ground and documenting agreed expectations (Correct answer)
- Side with the more powerful stakeholder
- Remove one stakeholder from the project
Correct answer: Facilitate a resolution by finding common ground and documenting agreed expectations
Proactively facilitating conflict resolution between stakeholders with competing interests protects the project and builds alignment.
PMP Stakeholder Engagement 4
A project manager uses a salience model to prioritize stakeholders.
Which THREE attributes does this model evaluate?