Stakeholder Engagement Flashcards

A project manager uses a salience model to prioritize stakeholders. Which THREE attributes does this model evaluate?

Answer: Power, urgency, and legitimacy

The salience model classifies stakeholders based on power (authority), urgency (time-sensitivity of claims), and legitimacy (appropriateness of involvement).

An agile project team holds regular retrospectives. How does this practice support stakeholder engagement?

Answer: It provides a forum to incorporate stakeholder feedback and adapt engagement strategies

Retrospectives allow the team to reflect on stakeholder feedback and adjust engagement approaches, making them a key engagement tool in agile environments.

A key stakeholder is consistently missing project meetings despite repeated invitations. Which action is MOST appropriate?

Answer: Identify and address the root cause of their absence through direct conversation

Understanding why the stakeholder is absent—whether due to scheduling conflicts, disengagement, or other issues—allows the PM to address the real problem.

Which input to the Identify Stakeholders process provides information about internal and external parties interested in the project?

Answer: Project Charter

The Project Charter identifies the sponsor and may list key stakeholders, making it a primary input for the Identify Stakeholders process.

A project manager is managing a government infrastructure project with hundreds of community stakeholders. What approach is MOST effective for large stakeholder groups?

Answer: Group stakeholders with similar interests and tailor engagement by group

Grouping stakeholders with shared interests allows the PM to develop efficient, targeted engagement strategies rather than managing each person individually.

An output of the Monitor Stakeholder Engagement process that captures new stakeholder information discovered during monitoring is:

Answer: Stakeholder Register Updates

Updates to the Stakeholder Register capture changes in stakeholder information, attitudes, or influence discovered during monitoring activities.

During project planning, the PM realizes two key stakeholders have conflicting objectives that could derail the project. What should the PM do?

Answer: Facilitate a resolution by finding common ground and documenting agreed expectations

Proactively facilitating conflict resolution between stakeholders with competing interests protects the project and builds alignment.