Stakeholder Engagement Flashcards

A stakeholder demands a risk be removed because it reflects poorly on their department. The risk manager should:

Answer: Keep the risk documented and address concerns transparently

Risks must remain documented; integrity outweighs political pressure.

Which approach best builds trust with stakeholders during risk reviews?

Answer: Transparent, consistent, and honest reporting

Trust grows from transparent and consistent communication about risks.

A new senior stakeholder joins mid-project. The risk manager's first action should be to:

Answer: Assess their risk attitude and update the register

New stakeholders require analysis and register updates to engage them properly.

Stakeholder engagement assessment matrices compare what?

Answer: Current versus desired engagement levels

The matrix maps each stakeholder's current and desired engagement levels.

Why is managing stakeholder expectations critical to risk response success?

Answer: Misaligned expectations can undermine response execution

Unmanaged expectations create resistance that derails risk responses.

A stakeholder provides risk information that conflicts with the team's data. The risk manager should:

Answer: Investigate and reconcile the discrepancy

Conflicting information should be examined and reconciled before action.

Which is the most effective way to sustain stakeholder engagement throughout the project?

Answer: Ongoing two-way communication and feedback loops

Continuous two-way communication keeps stakeholders engaged over time.