Stakeholder Engagement Flashcards

What is the primary purpose of stakeholder identification in the PMI-PBA framework?

Answer: To determine who may affect or be affected by the project and its requirements

Stakeholder identification determines all individuals and groups who can influence or are impacted by the project, ensuring no key voices are missed in requirements activities.

A stakeholder register BEST serves as a tool to:

Answer: Record stakeholder information, interests, influence levels, and engagement strategies

A stakeholder register captures key information about each stakeholder including their interests, influence, and strategies for engaging them effectively.

Which stakeholder engagement technique involves presenting stakeholders with scenarios to explore their reactions and gather requirements?

Answer: Prototyping

Prototyping presents stakeholders with working or simulated models of the solution to elicit feedback and refine requirements based on realistic reactions.

A business analyst notices that a key stakeholder is resistant to a proposed solution. The BEST approach is to:

Answer: Understand their concerns, address them directly, and involve them in the solution design

Engaging resistant stakeholders by understanding and addressing their concerns is the most effective way to build buy-in and ensure their needs are incorporated.

What does 'stakeholder influence' refer to in the context of PMI-PBA?

Answer: A stakeholder's ability to affect project decisions, requirements, or outcomes

Stakeholder influence refers to their ability to affect project decisions, requirements, and outcomes, regardless of their formal position in the hierarchy.

Which tool is MOST useful for mapping stakeholders by their level of power and interest?

Answer: Power/interest grid

A power/interest grid categorizes stakeholders by their authority and interest level, helping the BA determine the appropriate engagement strategy for each group.