Stakeholder Engagement Flashcards
6 cards from real PMI PBA Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Stakeholder Engagement flashcards as text
What is the purpose of a communication plan in stakeholder engagement?
Answer: To define what information will be shared with stakeholders, how, and how often
A communication plan specifies the information needs of stakeholders, the communication methods to be used, and the frequency of updates.
A business analyst is facilitating a requirements workshop with multiple stakeholders who have different priorities. The BEST technique to reach consensus is:
Answer: Structured facilitation with defined decision-making rules agreed upon in advance
Structured facilitation with pre-agreed decision rules empowers the group to resolve differences collaboratively and reach documented consensus.
Which term describes the level of participation and commitment that a stakeholder has in a project at a given point in time?
Answer: Engagement level
Engagement level describes how actively and committedly a stakeholder is participating in the project, ranging from unaware to leading.
Which stakeholder engagement strategy is MOST appropriate for high-power, low-interest stakeholders?
Answer: Keep satisfied — provide key information without overwhelming them with detail
High-power, low-interest stakeholders should be kept satisfied with targeted, high-level updates to maintain their support without burdening them with detail.
Why is it important to revisit stakeholder identification throughout the project?
Answer: New stakeholders may emerge as the project evolves, and existing stakeholders' interests may shift
Stakeholder identification should be revisited because organizational changes, project evolution, and shifting priorities can introduce new stakeholders or change existing ones' interests.
A business analyst is working with an SME who is very knowledgeable but struggles to articulate requirements. The BEST technique to use is:
Answer: Observation (job shadowing)
Observation allows the BA to watch the SME perform their actual work, capturing tacit knowledge that the SME cannot easily verbalize.
How this page was made: written with AI tools and published by Nathan Beja, founder of Practice Test Geeks, who is responsible for its content. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy
Sources & references
Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy
- pmi.org — Exam format, renewal, time limit, score validity, passing score, retake policy, score release, test dates, exam information · verified Oct 2026
- pearsonvue.com — Test delivery · verified Oct 2026