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PMI-PBA Certification Elicitation Flashcards

7 cards from real PMI PBA Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. In which situation is a focus group MOST appropriate as an elicitation technique?

    Answer: When a representative sample of users' opinions and attitudes is desired

    Focus groups are ideal for gathering group perspectives, attitudes, and reactions from a representative sample of users.

  2. What is the main advantage of using interface analysis as an elicitation technique?

    Answer: It identifies requirements at the boundaries between systems or between users and systems

    Interface analysis examines how systems or people interact at boundaries, surfacing integration and interaction requirements.

  3. A BA is running a brainstorming session and one stakeholder is dominating the conversation. What is the BEST facilitation technique to address this?

    Answer: Use round-robin or anonymous idea submission to ensure all voices are heard

    Round-robin or anonymous techniques prevent dominant voices from suppressing others' ideas and ensure balanced participation.

  4. Which of the following BEST describes the relationship between elicitation and analysis in business analysis?

    Answer: Elicitation and analysis are iterative and often occur concurrently

    In practice, elicitation and analysis are iterative — insights from analysis often drive further elicitation to fill gaps or resolve conflicts.

  5. A stakeholder refuses to participate in elicitation activities. What should the BA do FIRST?

    Answer: Understand and address the reasons for their reluctance

    Understanding the root cause of reluctance—such as time constraints, distrust, or past experiences—allows the BA to address it constructively.

  6. What is the purpose of a 'requirements workshop' (also called a JAD session) in elicitation?

    Answer: To bring key stakeholders together to collaboratively define and agree on requirements

    Requirements workshops bring diverse stakeholders together to jointly elicit, define, and reach consensus on requirements in a structured setting.

  7. When is it MOST appropriate to use a 'lessons learned' review as an input to elicitation planning?

    Answer: When planning elicitation to avoid past mistakes and leverage proven techniques

    Lessons learned from past projects inform elicitation planning by highlighting effective techniques and pitfalls to avoid.

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Sources & references

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  1. pmi.org — Exam format, renewal, time limit, score validity, passing score, retake policy, score release, test dates, exam information · verified Oct 2026
  2. pearsonvue.com — Test delivery · verified Oct 2026