PMI-PBA Certification Elicitation Flashcards
7 cards from real PMI PBA Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 PMI-PBA Certification Elicitation flashcards as text
During an interview, a stakeholder keeps reverting to describing solutions rather than needs. What is the BA's BEST response?
Answer: Redirect the conversation by asking what problem the proposed solution solves
Redirecting to the underlying problem helps uncover true business needs rather than prematurely anchoring on a specific solution.
Which of the following is an example of a non-facilitated elicitation technique?
Answer: Document analysis
Document analysis is performed independently by the BA without requiring facilitated interaction with stakeholders.
What is the PRIMARY purpose of conducting a pilot or prototype as an elicitation technique?
Answer: To provide stakeholders a tangible representation to react to and refine requirements
Prototypes give stakeholders something concrete to evaluate, making it easier to elicit accurate and complete requirements.
A business analyst is preparing for elicitation with a highly technical team and a group of non-technical executives. What should the BA adjust?
Answer: Tailor communication style and techniques to each audience's background
Effective elicitation requires adapting language, techniques, and materials to the knowledge level and perspective of each stakeholder group.
Which elicitation technique is BEST suited for eliciting requirements from a large group of stakeholders with diverse opinions quickly?
Answer: Surveys and questionnaires
Surveys reach large, diverse groups simultaneously and allow quantitative analysis of varied opinions.
What does 'elicitation confirmation' involve in the PMI-PBA process?
Answer: Verifying that elicitation results are accurate and complete before proceeding
Elicitation confirmation ensures that the information gathered accurately reflects stakeholder needs before it is used for further analysis.
A business analyst discovers through elicitation that a key stakeholder was not identified at project start. What is the BEST course of action?
Answer: Introduce the stakeholder, update the stakeholder register, and conduct additional elicitation
Newly identified stakeholders should be formally added and their needs elicited to ensure no requirements are missed.
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Sources & references
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- pmi.org — Exam format, renewal, time limit, score validity, passing score, retake policy, score release, test dates, exam information · verified Oct 2026
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