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PMI-PBA Certification Elicitation Flashcards

7 cards from real PMI PBA Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Which elicitation technique involves a business analyst accompanying a user through their daily tasks to observe work in its natural environment?

    Answer: Observation / job shadowing

    Observation (job shadowing) allows the BA to see actual workflows firsthand, uncovering tacit knowledge stakeholders may not think to mention.

  2. An organization wants to identify requirements by examining competitor products and industry best practices. Which technique applies?

    Answer: Benchmarking

    Benchmarking compares an organization's processes or products against competitors or industry standards to identify improvement opportunities.

  3. In PMI-PBA, what is the outcome of a successful elicitation session called?

    Answer: Elicitation results

    Elicitation results are the information gathered during elicitation activities, which are later confirmed and transformed into requirements.

  4. Which question type is MOST useful for uncovering hidden assumptions during elicitation?

    Answer: Probing questions

    Probing questions dig deeper into responses to surface underlying assumptions and unstated needs.

  5. A stakeholder provides a requirement but cannot explain the business reason behind it. What should the BA do?

    Answer: Investigate the underlying business need to validate the requirement

    Understanding the business rationale ensures requirements trace to real business needs and prevents unnecessary or misaligned features.

  6. What is the key difference between elicitation and requirements gathering?

    Answer: Elicitation actively draws out needs; gathering implies passively collecting stated requirements

    Elicitation implies an active, skilled process of uncovering unstated needs, while 'gathering' suggests simply collecting what stakeholders volunteer.

  7. A project is in an agile environment. Which elicitation practice is MOST aligned with agile principles?

    Answer: Iterative elicitation tied to each sprint or iteration

    Agile favors iterative elicitation aligned with sprints to allow requirements to evolve based on continuous feedback.

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Sources & references

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  1. pmi.org — Exam format, renewal, time limit, score validity, passing score, retake policy, score release, test dates, exam information · verified Oct 2026
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