Phone Service Business Telecommunications Regulations (US)

Question 1

What is the FCC's role in US business telecommunications?

Accepted Answer

Regulating interstate and international communications including telephone, radio, TV, and broadband

Answer

The FCC (Federal Communications Commission) is the primary federal agency regulating all forms of communication by radio, television, wire, satellite, and cable in the US.

Question 2

What is CPNI and what obligations does it create for US phone service providers?

Accepted Answer

Customer Proprietary Network Information; providers must protect call records and usage data and obtain customer approval before sharing it

Answer

CPNI rules require phone carriers to protect sensitive customer call data (numbers called, call times, service details) and get consent before using it for marketing.

Question 3

What does the Communications Act of 1934 establish?

Accepted Answer

The legal foundation for federal regulation of communications, creating the FCC and granting it authority over wire and radio communications

Answer

The Communications Act of 1934 created the FCC and established the federal framework for regulating all electronic communications in the United States.

Question 4

What is the Telecommunications Act of 1996 most known for in business telecommunications?

Accepted Answer

Opening local telephone markets to competition by requiring incumbent carriers to allow access to their networks

Answer

The 1996 Telecom Act deregulated and opened local phone markets to competition, requiring incumbent local exchange carriers (ILECs) to provide competitors access to their infrastructure.

Question 5

What is an ILEC in US telecommunications?

Accepted Answer

Incumbent Local Exchange Carrier; the traditional, established phone company that historically held monopoly on local phone service in an area

Answer

ILECs are the legacy telephone companies (e.g., AT&T, Verizon) that owned the local phone infrastructure before competition was introduced.

Phone Service Business Practice Test

Phone Service Business Practice Test

Phone Service Business Telecommunications Regulations (US)