Phone Service Business Business Phone Service Plans & Pricing

Question 1

What is a metered VoIP plan for businesses?

Accepted Answer

A plan where businesses pay per minute of usage, often cheaper for low call volumes

Answer

A plan with unlimited calling and a fixed monthly fee

Answer

A plan that only allows inbound calls

Answer

A plan bundled with internet service only

Question 2

What does 'unlimited extensions' mean in a business VoIP plan?

Accepted Answer

The ability to add as many internal user phone lines as needed without additional per-user charges

Answer

Unlimited call minutes on each line

Answer

Free international calling to all countries

Answer

Unlimited call recording storage

Question 3

What is the typical contract length offered by major US business phone service providers?

Accepted Answer

Month-to-month, 1-year, or 2-3-year contracts, with longer terms offering lower monthly rates

Answer

Only 10-year contracts are available

Answer

6-month contracts only

Answer

Business phone services are always prepaid with no contracts

Question 4

What is a toll-free number (e.g., 800, 888, 877) most commonly used for in US business?

Accepted Answer

Allowing customers to call the business at no charge to the caller, with the business paying for the calls

Answer

Internal employee communication only

Answer

International calling at reduced rates

Answer

Sending faxes

Question 5

What is a virtual phone number in a business context?

Accepted Answer

A phone number not tied to a specific physical line or location, forwarding calls to any designated device

Answer

A phone number that only works inside the office network

Answer

A temporary number used only for one call

Answer

A number used exclusively for fax services

Question 6

What additional cost should US businesses account for when budgeting for VoIP services beyond the monthly plan fee?

Accepted Answer

Taxes, regulatory fees (USF, E911), number porting fees, hardware costs, and international calling charges

Answer

No additional costs—VoIP is always all-inclusive

Answer

Only state sales tax

Answer

Only the cost of Wi-Fi routers