PGM PGM Stakeholder Engagement

Question 1

What is the primary goal of stakeholder identification in program management?

Accepted Answer

To determine who has interest or influence over the program

Answer

Stakeholder identification aims to find all individuals or groups who have interest in or influence over the program's outcomes.

Question 2

Which tool is most commonly used to assess stakeholder power and interest levels?

Accepted Answer

Power/interest grid

Answer

A power/interest grid maps stakeholders by their authority level and degree of interest, guiding engagement strategies.

Question 3

A key executive stakeholder suddenly becomes disengaged from the program. What is the best first response?

Accepted Answer

Schedule a one-on-one meeting to understand their concerns

Answer

Directly engaging the disengaged stakeholder helps uncover root causes and re-establish alignment before escalating.

Question 4

In the PgMP context, 'stakeholder engagement' differs from 'stakeholder management' because engagement focuses on:

Accepted Answer

Building collaborative relationships and buy-in

Answer

Engagement is about proactively building relationships and securing active participation, not just managing expectations passively.

Question 5

Which stakeholder analysis technique helps prioritize communication efforts by categorizing stakeholders as promoters, neutral, or resistors?

Accepted Answer

Stakeholder attitude assessment

Answer

A stakeholder attitude assessment classifies stakeholders by their disposition toward the program to tailor engagement and communication efforts.

(PGM) Program Manager Practice Test