PGM PGM Stakeholder Engagement

Question 1

What is the primary goal of stakeholder identification in program management?

Accepted Answer

To determine who has interest or influence over the program

Answer

To assign blame for failures

Answer

To reduce the number of project meetings

Answer

To create an organizational chart

Question 2

Which tool is most commonly used to assess stakeholder power and interest levels?

Accepted Answer

Power/interest grid

Answer

Gantt chart

Answer

Risk register

Answer

RACI matrix

Question 3

A key executive stakeholder suddenly becomes disengaged from the program. What is the best first response?

Accepted Answer

Schedule a one-on-one meeting to understand their concerns

Answer

Proceed without their input

Answer

Escalate to the program sponsor immediately

Answer

Replace them in the stakeholder register

Question 4

In the PgMP context, 'stakeholder engagement' differs from 'stakeholder management' because engagement focuses on:

Accepted Answer

Building collaborative relationships and buy-in

Answer

Controlling stakeholder behavior

Answer

Limiting stakeholder access to program data

Answer

Documenting stakeholder complaints

Question 5

Which stakeholder analysis technique helps prioritize communication efforts by categorizing stakeholders as promoters, neutral, or resistors?

Accepted Answer

Stakeholder attitude assessment

Answer

SWOT analysis

Answer

Stakeholder salience model

Answer

Monte Carlo simulation

Question 6

What does the 'keep satisfied' quadrant of a power/interest grid indicate about a stakeholder?

Accepted Answer

High power, low interest

Answer

Low power, high interest

Answer

High power, high interest

Answer

Low power, low interest