PGM PGM Benefits Realization Management 1

Question 1

What is the primary purpose of benefits realization management in program management?

Accepted Answer

To ensure the program delivers the intended strategic and business benefits

Answer

Benefits realization management ensures the program's outputs translate into the intended organizational and strategic value.

Question 2

A Benefits Realization Plan should include which key element?

Accepted Answer

Metrics to measure when and how benefits will be achieved

Answer

A Benefits Realization Plan must define measurable criteria and timelines for confirming when specific benefits have been achieved.

Question 3

In the PgMP framework, who is primarily responsible for ensuring benefits are realized after the program closes?

Accepted Answer

The operations or business owner who receives the outcomes

Answer

After program closure, the operational or business owner is responsible for sustaining and confirming ongoing benefits realization.

Question 4

Which term describes the transition period when benefits begin transferring from the program to operational units?

Accepted Answer

Benefits handover

Answer

Benefits handover is the structured transition where program outcomes are transferred to operational teams responsible for sustaining them.

Question 5

A program's intended benefit is reduced customer wait time by 30%. After 6 months of operation, the wait time has only reduced by 10%. What should the program manager do?

Accepted Answer

Conduct a benefits gap analysis to identify and address shortfalls

Answer

A benefits gap analysis identifies why intended benefits are not being realized and informs corrective actions to close the gap.

(PGM) Program Manager Practice Test

(PGM) Program Manager Practice Test

PGM PGM Benefits Realization Management 1