Under the Equality Act 2010, what is a 'reasonable adjustment' for a disabled bus passenger?
-
A
Changes to practices, policies, or physical features to remove barriers that disadvantage disabled passengers — the key is proportionality and practicality
-
B
Only physical changes to the vehicle are required
-
C
Reasonable adjustments are optional — operators may choose to make them
-
D
Only applies to passengers in wheelchairs