TOEIC Short Conversations Questions and Answers

Question 1

*(Narrator) Listen to a conversation between two colleagues.*

**(Man):** Hi, Sarah. Do you have a moment to discuss the arrangements for the upcoming trade show in Singapore?
**(Woman):** Of course, Mark. I was just about to email you. I've confirmed the booth space, but I'm having trouble getting a quote from our usual shipping company for the display materials.
**(Man):** Oh, that's not good. The deadline to get everything sent out is next Friday. Have you tried calling them directly? Sometimes emails get overlooked.
**(Woman):** I was on hold for twenty minutes this morning. I think I'll try their competitor, Global Logistics. They have a good reputation.

*(Narrator) What is the woman's problem?*

Accepted Answer

She cannot get in contact with a supplier.

Answer

The woman states she is 'having trouble getting a quote' and was 'on hold for twenty minutes,' which indicates a communication problem with her usual shipping company. This aligns with the idea that she cannot get in contact with a supplier.

Question 2

*(Narrator) Listen to a conversation between a man and a woman.*

**(Woman):** Excuse me, I bought this coffeemaker here last week, but it seems to be malfunctioning. It's not heating the water properly.
**(Man):** I'm sorry to hear that. Do you have the receipt with you? We can offer you a full refund or an exchange for a new one.
**(Woman):** Yes, I have it right here. I think I'd prefer an exchange, if you have the same model in stock.
**(Man):** Let me check for you. Yes, it looks like we have a few left. I'll go get one from the stockroom for you right away.

*(Narrator) Where most likely are the speakers?*

Accepted Answer

In a retail store

Answer

The conversation revolves around returning a faulty product ('coffeemaker') that was recently purchased. The man's offer of a 'full refund or an exchange' and mentioning 'stock' are all typical actions that occur in a retail store environment.

Question 3

*(Narrator) Listen to a conversation in an office.*

**(Man):** Susan, the client from Germany just called. They've moved up the project deadline to this Wednesday.
**(Woman):** This Wednesday? That's two days earlier than we planned! The design mock-ups aren't even finalized yet.
**(Man):** I know, it's a tight schedule. I've already asked David to help with the coding. Could you focus on finishing the mock-ups by the end of today?
**(Woman):** I'll do my best. It means I'll have to postpone my meeting with the marketing team. I'll let them know.

*(Narrator) What will the woman probably do next?*

Accepted Answer

Reschedule an appointment

Answer

The woman explicitly states, 'It means I'll have to postpone my meeting with the marketing team. I'll let them know.' This directly indicates her next action will be to reschedule her appointment with the marketing team.

Question 4

*(Narrator) Listen to a conversation between two coworkers.*

**(Woman):** Tom, are you going to the new employee orientation this afternoon?
**(Man):** I'm not. I have a dentist's appointment I can't reschedule. Could you possibly pick up a welcome packet for me?
**(Woman):** No problem. It's in the main conference room at 2 PM, right?
**(Man):** That's what the email said. I'd appreciate it. I want to make sure I get the updated holiday schedule.

*(Narrator) Why is the man not attending the orientation?*

Accepted Answer

He has a prior medical appointment.

Answer

The man clearly states, 'I have a dentist's appointment I can't reschedule' as the reason for his absence. A dentist's appointment is a type of medical appointment.

Question 5

*(Narrator) Listen to a conversation at a restaurant.*

**(Man):** This presentation for the board meeting is taking longer than I expected. Have you finished your section on the quarterly sales figures?
**(Woman):** Almost. I'm just double-checking the data now. I should be able to send it over to you in about an hour. By the way, this soup is delicious.
**(Man):** Great, thanks. And I agree, the food here is always excellent. Once you send your part, I'll merge it with my slides and we should be ready for tomorrow's review.

*(Narrator) What are the speakers mainly discussing?*

Accepted Answer

A presentation for a meeting

Answer

Although they briefly mention the food, the main focus of the conversation is on a 'presentation for the board meeting,' 'quarterly sales figures,' and merging 'slides.' These details all point to their work on a business presentation.

Test of English for International Communication (TOEIC) Practice Test

Test of English for International Communication (TOEIC) Practice Test

TOEIC Short Conversations Questions and Answers