TOEIC Short Conversations Analysis (Part 3) Questions and Answers

Question 1

Man: 'Excuse me, I think I left my briefcase in the conference room. Has anyone turned one in?'
Woman: 'Let me check the log. What does it look like?'
Man: 'It's a black leather briefcase with the initials 'T.G.' on the handle.'
Woman: 'Ah, yes. A member of the cleaning staff found it about an hour ago. You'll just need to sign this form to claim it.'

Question: What will the man most likely do next?

Accepted Answer

Sign a document

Answer

The woman's final statement is a direct instruction to the man: 'You'll just need to sign this form to claim it.' Therefore, his immediate next action will be to sign the form.

Question 2

Woman: 'Hi, I'd like to return this coffeemaker. I received it as a gift, but I already have one.'
Man: 'I see. Do you have the gift receipt?'
Woman: 'No, I'm afraid I don't. Is that a problem?'
Man: 'Unfortunately, without a receipt, I can only offer you store credit for the current selling price.'

Question: What is the woman's problem?

Accepted Answer

She does not have a receipt.

Answer

The conversation explicitly states the woman's problem when she says, 'No, I'm afraid I don't' in response to the man's question about a receipt. The man's subsequent statement confirms this is a problem because it limits her return options.

Question 3

Man: 'The clients from Germany are arriving on Wednesday for the factory tour. Has their transportation from the airport been arranged?'
Woman: 'Yes, I booked a shuttle service for them. However, they just informed me that their flight was delayed by three hours.'
Man: 'That means they'll miss the scheduled start of the tour. Please call the shuttle service and reschedule the pick-up time. Also, let the factory manager know we'll be starting late.'

Question: What does the man ask the woman to do?

Accepted Answer

Change a transportation booking

Answer

The man directly instructs the woman to 'call the shuttle service and reschedule the pick-up time' due to the flight delay. This is a request to change the existing transportation booking.

Question 4

Woman: 'I'm looking at the budget for the annual company picnic. It seems the catering costs are much higher than last year.'
Man: 'I noticed that too. I think it's because we requested the premium barbecue package.'
Woman: 'That must be it. To stay within budget, maybe we should switch to the standard package. It's still a great menu.'
Man: 'That's a good idea. I doubt anyone will mind, as long as the food is good.'

Question: What are the speakers mainly discussing?

Accepted Answer

Reducing event expenses

Answer

The entire conversation revolves around the high cost of catering and how to lower it to stay within budget. The woman's suggestion to switch food packages is a direct attempt to reduce expenses.

Question 5

Man: 'Hello, I have a 2:30 appointment for an oil change for my car.'
Woman: 'Certainly, sir. I can get you checked in. It looks like the service will take about 45 minutes. You're welcome to wait in our lounge area.'
Man: 'Great. Is there Wi-Fi available in the lounge?'
Woman: 'Yes, there is. The network name and password are on the sign by the coffee machine.'

Question: Where will the conversation most likely take place?

Accepted Answer

At an automotive service center

Answer

The man mentions an appointment for an 'oil change,' and the woman discusses 'service' taking 45 minutes and a 'lounge area' for waiting. These are all common features of an automotive service center or car dealership.

Test of English for International Communication (TOEIC) Practice Test

Test of English for International Communication (TOEIC) Practice Test

TOEIC Short Conversations Analysis (Part 3) Questions and Answers