A reading passage defines the 'freemium' business model, where a company offers a basic product for free to attract a large user base, intending to convert a percentage of them into paying customers for premium features. A subsequent lecture on the topic discusses the potential drawbacks of this model. The professor specifically mentions the high cost of providing customer support to a large number of non-paying users. What is the professor's purpose in mentioning this cost?
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A
To suggest that the freemium model is outdated.
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B
To contradict the reading's definition of the freemium model.
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C
To illustrate a significant financial risk associated with the model described in the reading.
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D
To provide an example of a successful premium feature.