Supervisory Test Supervisory Employee Motivation and Engagement

Question 1

According to Maslow's Hierarchy of Needs, which level must be satisfied before an employee can focus on belonging and teamwork?

Accepted Answer

Safety and physiological needs

Answer

Safety and physiological needs are foundational; employees cannot focus on social belonging until basic needs are met.

Question 2

A long-tenured employee appears disengaged but performs adequately. What should a supervisor do?

Accepted Answer

Schedule a one-on-one to explore career interests and new challenges

Answer

Exploring career interests and offering new challenges can re-engage experienced employees who have outgrown routine tasks.

Question 3

Which of the following is an example of intrinsic motivation for an employee?

Accepted Answer

Feeling personal pride in mastering a new skill

Answer

Intrinsic motivation comes from internal satisfaction such as pride, curiosity, or sense of purpose — not external rewards.

Question 4

A supervisor notices one employee always volunteers for extra projects while another avoids them. What is the most likely explanation?

Accepted Answer

Individual employees are motivated by different factors

Answer

People are motivated by different needs and values; supervisors must identify what drives each individual employee.

Question 5

In Herzberg's Two-Factor Theory, which element is considered a 'motivator' that increases job satisfaction?

Accepted Answer

Achievement and recognition

Answer

Herzberg's motivators — such as achievement, recognition, and responsibility — increase satisfaction and drive performance.

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