Supervisory Test Supervisory Employee Motivation and Engagement

Question 1

According to Maslow's Hierarchy of Needs, which level must be satisfied before an employee can focus on belonging and teamwork?

Accepted Answer

Safety and physiological needs

Answer

Esteem needs

Answer

Self-actualization

Answer

Cognitive needs

Question 2

A long-tenured employee appears disengaged but performs adequately. What should a supervisor do?

Accepted Answer

Schedule a one-on-one to explore career interests and new challenges

Answer

Ignore it since their performance meets the minimum bar

Answer

Assign extra workload to keep them busy

Answer

Issue a performance warning immediately

Question 3

Which of the following is an example of intrinsic motivation for an employee?

Accepted Answer

Feeling personal pride in mastering a new skill

Answer

Receiving a pay raise

Answer

Earning a performance bonus

Answer

Getting a preferred parking spot

Question 4

A supervisor notices one employee always volunteers for extra projects while another avoids them. What is the most likely explanation?

Accepted Answer

Individual employees are motivated by different factors

Answer

The volunteering employee has more free time

Answer

The second employee is planning to resign

Answer

Extra projects are always assigned unfairly

Question 5

In Herzberg's Two-Factor Theory, which element is considered a 'motivator' that increases job satisfaction?

Accepted Answer

Achievement and recognition

Answer

Company policy

Answer

Job security

Answer

Working conditions

Question 6

A supervisor publicly recognizes an employee who dislikes the spotlight. What is likely to happen?

Accepted Answer

The recognition may embarrass the employee and reduce motivation

Answer

The employee's motivation will increase significantly

Answer

Other employees will feel jealous

Answer

Nothing will change