FREE Supervisor Skills Question and Answers

Question 1

To be successful, teams need the.

Accepted Answer

All of the above

Answer

Defined roles and responsibilities

Answer

Communication and Feedback

Answer

A clear vision, target and a way of working

Question 2

An example of positive performance management is:

Accepted Answer

Setting clear goals and objectives, providing the necessary training, observing and tracking performance, providing feedback and additional coaching as needed, and reviewing and evaluating results

Answer

Setting clear goals and tasks, reviewing progress, and rewarding success when it is achieved

Answer

Clearly defining goals and tasks, Setting consequences if standards are not met, observing, and providing feedback when they are not being met

Answer

None of the above

Question 3

The best way to define a FINCA Supervisor is as:

Accepted Answer

A FINCA Supervisor INSPIRES the best in individuals and teams to achieve positive results and change

Answer

A FINCA Supervisor drives results by being task focused and tells people how to do things

Answer

A FINCA Supervisor gives direction and ensures individuals and teams comply with this direction

Answer

None of the above

Question 4

Performance Feedback is an ongoing dialogue between:

Accepted Answer

Exchange of information between a team member's line manager and them regarding performance goals and actual performance

Answer

A team member and their line manager so that the line manager can provide feedback on the performance of the team member

Answer

A team member and their line manager so that the line manager can provide feedback regarding the team's failure to meet performance goals

Answer

None of the above

Question 5

What components could be thought of as supporting constructive communication:

Accepted Answer

Positive Regard, Positive Body Language, Actively Listen, and ask open questions

Answer

Positive Regard and ask lots of questions whilst nodding to their responses

Answer

State what you need, Give your input, Ask the person for feedback on your input, and make a decision

Answer

None of the above

Question 6

Face-to-face communication allows us to convey our message through our words, voice tone, and body language. What percentage does body language convey?

Accepted Answer

Body Language represents 55%

Answer

Body Language represents 38%

Answer

Body Language represents 7%

Answer

None of the above

Question 7

Examples of intrinsic motivators include:

Accepted Answer

Enjoying challenging work, recognition, opportunities to develop/grow and a positive relationship with line-manager

Answer

Working from home, job security, and benefits.

Answer

Salary increase, new uniform, and new office furniture

Answer

None of the above

Question 8

What is the primary role of a supervisor in a team?

Accepted Answer

Monitoring and guiding team members

Answer

Individual task execution

Answer

Documenting team achievements

Answer

Documenting team achievements

Question 9

Which of the following is a key communication skill for a supervisor?

Accepted Answer

Active listening

Answer

Micromanagement

Answer

Authoritarianism

Answer

One-way communication

Question 10

What does "delegation" mean in a supervisory context?

Accepted Answer

Assigning tasks to team members

Answer

Taking on all tasks oneself

Answer

Taking on all tasks oneself

Answer

Avoiding team meetings