Lean Six Sigma Yellow Belt Certification FREE Lean Six Sigma Yellow Belt Define Phase Deliverables Questions and Answers 2

Question 1

What is the primary purpose of a Project Charter in the Define phase of a Lean Six Sigma project?

Accepted Answer

To formally authorize the project and define its scope, objectives, and resources

Answer

The Project Charter formally authorizes the project and establishes the scope, objectives, timeline, and team resources for stakeholder alignment.

Question 2

Which Define phase deliverable maps the end-to-end process at a high level using Suppliers, Inputs, Process steps, Outputs, and Customers?

Accepted Answer

SIPOC Diagram

Answer

A SIPOC Diagram provides a high-level overview of the process by identifying Suppliers, Inputs, Process steps, Outputs, and Customers.

Question 3

What does the Voice of the Customer (VOC) translate into for use in a Lean Six Sigma project?

Accepted Answer

Critical to Quality (CTQ) requirements

Answer

VOC data is translated into Critical to Quality requirements that define measurable standards the process must meet to satisfy customers.

Question 4

A well-written problem statement in the Define phase should avoid which of the following?

Accepted Answer

Suggesting a solution or root cause

Answer

A proper problem statement describes what is wrong without prescribing a solution or implying a root cause, keeping the investigation unbiased.

Question 5

Which stakeholder analysis tool categorizes stakeholders by their level of influence and interest in a project?

Accepted Answer

Power-Interest Grid

Answer

The Power-Interest Grid plots stakeholders based on their level of influence and interest to help determine appropriate engagement strategies.

Lean Six Sigma Yellow Belt Certification Practice Test