FREE Lean Six Sigma Yellow Belt Measure Phase Tools Questions and Answers

Question 1

A project team is in the Measure phase and needs to collect data on the frequency of different types of customer complaints.
They want a simple, manual tool to tally occurrences in real-time at the service desk.
Which tool is most appropriate for this task?

Accepted Answer

Check Sheet

Answer

Control Chart

Answer

Cause and Effect Diagram

Answer

Scatter Diagram

Question 2

Which of the following is a primary objective of creating a detailed Data Collection Plan during the Measure phase?

Accepted Answer

To ensure the data collected is relevant, accurate, and consistent.

Answer

To brainstorm all possible solutions to the problem.

Answer

To select the final improvement to be implemented.

Answer

To create a high-level map of the process stakeholders.

Question 3

A team is analyzing a manufacturing process and is concerned that the measurement system itself might be contributing to the observed variation. They want to determine how much variation is due to the equipment (repeatability) versus the different operators using it (reproducibility). What analysis should they perform?

Accepted Answer

Gage R&R Study

Answer

Process Capability (Cpk) Analysis

Answer

Failure Mode and Effects Analysis (FMEA)

Answer

Regression Analysis

Question 4

A team has collected data on a critical process metric and wants to understand its potential to meet customer specifications. They calculate a value that compares the spread of the process variation to the spread of the specification limits, assuming the process is centered. What have they calculated?

Accepted Answer

Process Capability (Cp)

Answer

Sigma Level

Answer

Process Capability Index (Cpk)

Answer

Process Performance Index (Ppk)

Question 5

To establish a baseline of the 'as-is' process, a Yellow Belt needs to create a visual representation that shows the sequence of activities, decision points, and flow of materials or information. Which tool would be most effective for this purpose?

Accepted Answer

Process Flow Diagram

Answer

Pareto Chart

Answer

Control Plan

Answer

Stakeholder Analysis

Question 6

A process has an upper specification limit (USL) of 110 cm and a lower specification limit (LSL) of 90 cm. Data from the process shows it is centered at 100 cm with a standard deviation of 3 cm. The team wants to know if the process is actually capable of meeting the specifications, considering both its spread and centering. Which metric should they use?

Accepted Answer

Process Capability Index (Cpk)

Answer

Process Capability (Cp)

Answer

Throughput Yield

Answer

Rolled Throughput Yield

A project team is in the Measure phase and needs to collect data on the frequency of different types of customer complaints.They want a simple, manual tool to tally occurrences in real-time at the service desk.Which tool is most appropriate for this task?

A project team is in the Measure phase and needs to collect data on the frequency of different types of customer complaints.
They want a simple, manual tool to tally occurrences in real-time at the service desk.
Which tool is most appropriate for this task?