Lean Six Sigma Green Belt Certification FREE Lean Six Sigma Green Belt DMAIC: Define Phase Concepts Questions and Answers 2

Question 1

What is the primary output of the Define phase in DMAIC?

Accepted Answer

Project charter

Answer

The project charter is the key deliverable of the Define phase, establishing scope, goals, and team roles.

Question 2

Which tool is used in the Define phase to translate customer needs into measurable requirements?

Accepted Answer

CTQ tree

Answer

A Critical-to-Quality (CTQ) tree breaks down broad customer needs into specific, measurable requirements.

Question 3

What does SIPOC stand for in Lean Six Sigma?

Accepted Answer

Suppliers, Inputs, Process, Outputs, Customers

Answer

SIPOC is a high-level process map identifying Suppliers, Inputs, Process steps, Outputs, and Customers.

Question 4

A project team is struggling to narrow focus on what matters most to the customer. Which Define phase concept should they revisit?

Accepted Answer

Voice of the Customer

Answer

Voice of the Customer captures customer expectations and preferences to guide project priorities.

Question 5

What is the purpose of a problem statement in the Define phase?

Accepted Answer

To describe the issue in measurable terms without implying a cause or solution

Answer

A well-written problem statement quantifies the gap between current and desired performance without jumping to causes or solutions.

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