FREE Certified Six Sigma Green Belt Questions and Answers
Two control charts are used by the X Bar R Chart to track a process. Describe them.
The X-bar Chart is used to monitor the central tendency or average of a process. It calculates the average of each subgroup's measurements and plots these subgroup averages over time. The X-bar Chart helps in detecting shifts in the process mean (common cause variation) and provides insights into the process's overall stability and performance.
If there is no connection between two variables, then
If no correlation exists between two variables, it means that there is no systematic relationship or association between them. In other words, as one variable changes, you cannot predict a value for the other variable based on that change.
There is intrinsic volatility in a process that you are tracking over time. What method should you employ to control the process?
If the process you are monitoring over time exhibits inherent variation and you want to continually and gradually improve it, you should consider using the "Kaizen" strategy to manage the process.
Kaizen, which translates to "continuous improvement" in Japanese, is a philosophy and methodology that aims to make incremental improvements in processes, products, or services over time. It involves engaging employees at all levels to identify and implement small, manageable changes that collectively lead to significant improvements in the long run.
The process of gathering customer needs and turning them into requirements is known as:
Collecting the customer needs and converting them into specific, measurable, and actionable requirements is referred to as the "Voice of the Customer" (VOC) in the context of Six Sigma and quality management.
What Six Sigma is best described as is:
Six Sigma can best be defined as a customer-focused problem-solving methodology that uses powerful statistical tools to reduce variation and improve processes.
The best definition of a normal distribution is:
A normal distribution is characterized by a symmetric bell-shaped curve. The majority of data points cluster around the mean, and the curve tails off gradually on both sides.
What three characteristics of Six Sigma best capture why Senior Management finds it to be an effective approach for decreasing variance and enhancing processes?
"Customer Focused, Data Driven, ROI Oriented" are indeed three key attributes of Six Sigma that best summarize why it is a compelling methodology for reducing variation and improving processes in the mind of Senior Management.
Which kind of human error is usually restricted to a specific task?
Technique mistake usually pertains to a single activity. Technique, inadvertent and willful are the three types
of human error that Six Sigma specialists distinguish.
Specify the control char(s) that are most sensitive to time as data:
The X-bar Chart is used to monitor the central tendency or average of a process, while the R Chart (Range Chart) is used to monitor the variability within the subgroups. By plotting the sample averages (X-bar) and the corresponding subgroup ranges (R) over time, the X-bar R Chart helps identify shifts in the process mean (common cause variation) and changes in process variability (special cause variation).
How would you describe control limits and specification limits?
Control Limits are derived from the process data and are used to monitor and manage the process's inherent variation. Specification Limits are set by the customer or stakeholders and define the acceptable range of product or service performance to ensure it meets customer requirements. Both Control Limits and Specification Limits play crucial roles in quality management, but they serve different purposes and are based on different factors.
In the control chart, you can see that a process is trending as you monitor it. What is likely to be the problem?
If you are monitoring a process and observe evidence of trending in the control chart, changes in materials could indeed be a likely issue causing the trend.
In a control chart, trending refers to a consistent, non-random pattern of data points moving in one direction over time. This pattern indicates a gradual and sustained shift in the process, which could be caused by various factors, including changes in materials, equipment, or operating conditions.
Platykurtic is a shape that is:
A platykurtic distribution has a kurtosis value less than 3. It is flatter and has thinner tails compared to the normal distribution, indicating a lower probability of extreme values.
A equipment installation has a variance of 36 square minutes. The Standard Deviation is what?
The variance for the equipment installation is indeed 36 square minutes, and the standard deviation is 6 minutes.
In statistics, variance and standard deviation are measures of how spread out the data points are in a dataset. The standard deviation is the square root of the variance. So, if the variance is 36 square minutes, the standard deviation would be the square root of 36, which is 6 minutes.
A business receives 12,000 orders each month. There could be 4 faults with each order. How many chances for faults are offered on average per year?
Approximately 576,000 opportunities for defects are provided during the year. These opportunities represent potential instances where errors can occur in the company's order processing or fulfillment process. By identifying and addressing these opportunities, the company can work towards reducing defects and improving overall process quality.
A process is stable and under control. What kinds of variations are present in the process?
Natural Variation, also referred to as Common Cause Variation or Random Variation, is the inherent variability that occurs in any stable and predictable process over time. It arises from multiple sources of minor fluctuations, such as differences in raw materials, small changes in environmental conditions, or normal day-to-day variations in operator performance.
Which of the items below best illustrates how a SIPOC diagram develops?
Critical-to-Quality (CTQ) requirements most naturally follow the development of a SIPOC diagram in a Six Sigma project.