FREE Lean Six Sigma Green Belt DMAIC: Measure Phase Tools Questions and Answers

Question 1

A project team is trying to determine if their measurement system is adequate for a project.
They have several operators measure the same set of parts multiple times.
What tool are they using and what are they primarily trying to assess?

Accepted Answer

Gage R&R study; to evaluate the repeatability and reproducibility of the measurement system.

Answer

Control Chart; to see if the process is stable.

Answer

Process Capability Analysis (Cpk); to determine if the process meets customer specifications.

Answer

Pareto Chart; to identify the most significant defects.

Question 2

Which of the following is the MOST important reason for creating a detailed Data Collection Plan during the Measure phase?

Accepted Answer

To provide a structured and consistent approach to gathering valid data relevant to the project metrics.

Answer

To ensure the data is collected by the most experienced team members.

Answer

To satisfy the project sponsor's requirement for documentation.

Answer

To begin analyzing the root causes of the problem immediately.

Question 3

A team calculates a process capability index (Cp) of 1.5 and a process capability ratio (Cpk) of 0.8. What does this combination of values indicate about the process?

Accepted Answer

The process has low variation but is not centered between the specification limits.

Answer

The process is both capable and centered.

Answer

The process variation is too wide for the specification limits.

Answer

The process has low potential but is performing well.

Question 4

To ensure that all team members collecting data on 'customer satisfaction' have the same understanding of what constitutes a 'satisfied' versus an 'unsatisfied' customer, the team should develop a(n):

Accepted Answer

Operational Definition

Answer

SIPOC Diagram

Answer

Control Plan

Answer

Fishbone Diagram

Question 5

A key output of the Measure phase is establishing the current process performance before any improvements are made. What is this output officially called?

Accepted Answer

The Process Baseline

Answer

The Final Report

Answer

The Project Charter

Answer

The Solution Matrix

Question 6

Which of the following tools is used to stratify data and show the frequency of occurrence for different categories of a problem, helping a team prioritize focus areas in the Measure phase?

Accepted Answer

Pareto Chart

Answer

Process Map

Answer

Gantt Chart

Answer

Scatter Plot

A project team is trying to determine if their measurement system is adequate for a project.They have several operators measure the same set of parts multiple times.What tool are they using and what are they primarily trying to assess?

A project team is trying to determine if their measurement system is adequate for a project.
They have several operators measure the same set of parts multiple times.
What tool are they using and what are they primarily trying to assess?