A public library has received a formal request from a community group to remove a controversial non-fiction book from the collection. Which of the following is the MOST appropriate initial step for the library director to take?
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A
Immediately remove the book to de-escalate the situation.
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B
Consult the library's collection development policy and reconsideration procedures.
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C
Organize a public forum to debate the book's merits.
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D
Disregard the request as an act of censorship.