FREE 911 Dispatcher Question and Answers

Question 1

The organization whose goal it is to help citizens and first responders is to make sure that as a country we jointly work to improve our capacity to anticipate, defend against, respond to, recover from, and mitigate hazards

Accepted Answer

FEMA

Answer

FEMA, the Federal Emergency Management Agency, is the U.S. government agency responsible for coordinating the nation's response to disasters. Its mission explicitly includes helping citizens and first responders prepare for, protect against, respond to, recover from, and mitigate all hazards, aligning perfectly with the description provided.

Question 2

NORAD is an acronym for:

Accepted Answer

North American Aerospace Defense Command

Answer

NORAD stands for North American Aerospace Defense Command. It is a bi-national organization of the United States and Canada that provides aerospace warning, aerospace control, and maritime warning for North America, primarily monitoring airspace and providing early warning of potential threats.

Question 3

Officers can locate the number on a material by looking for it on the:

Accepted Answer

Orange panel

Answer

In hazardous materials identification systems, such as those used in transportation, the UN/NA number (a four-digit identification number for hazardous substances) is typically found on an orange panel or placard. This panel is designed to quickly convey the specific material's identity to emergency responders, ensuring they can take appropriate safety measures.

Question 4

The following details are required in order to properly question a Telecommunicator:

Accepted Answer

Where, what, when, weapons, who and how

Answer

The '6 W's' (Where, What, When, Weapons, Who, How) are fundamental questions telecommunicators are trained to ask to quickly gather essential information during an emergency call. These questions provide a comprehensive overview of the incident, enabling dispatchers to prioritize, allocate appropriate resources, and ensure responder safety.

Question 5

Answering an emergency medical services call "Cold" is:

Accepted Answer

No lights or sirens

Answer

Answering an emergency medical services (EMS) call 'cold' means responding without the use of emergency lights and sirens. This type of response is typically reserved for non-life-threatening situations where a rapid, high-speed response is not necessary and could potentially endanger the public or responders, prioritizing safety over speed.

911 Operator Test Practice Test

911 Operator Test Practice Test

FREE 911 Dispatcher Question and Answers