CTC CTC Group Travel & Event Planning

Question 1

What is a 'room block' in the context of group hotel bookings?

Accepted Answer

A set number of rooms held by a hotel for a specific group at a negotiated rate

Answer

A room block is a negotiated agreement where a hotel holds a specified number of rooms for a group at a contracted rate, ensuring availability for all participants.

Question 2

A 'group contract' with an airline or hotel typically includes an 'attrition clause,' which means:

Accepted Answer

The organizer may owe penalties if actual bookings fall below the minimum contracted number

Answer

An attrition clause requires the group organizer to pay a penalty if the number of actual bookings falls below the contractually agreed minimum.

Question 3

What does 'one free for every X passengers' mean in a group airline contract?

Accepted Answer

The group leader or escort receives a complimentary ticket when the group reaches a specified size

Answer

Group airline contracts often include a complimentary (free) ticket for the group organizer or escort when a minimum number of paying passengers are booked.

Question 4

Which document outlines all the terms, services, pricing, and responsibilities agreed upon between a travel agency and a group client?

Accepted Answer

Group contract/proposal

Answer

A group contract or proposal formally documents the agreed-upon services, pricing, inclusions, payment schedule, and cancellation terms for both parties.

Question 5

A 'cut-off date' in a group booking refers to:

Accepted Answer

The date by which group members must book or the held inventory is released back to general sale

Answer

The cut-off date is the deadline by which all group members must confirm their reservations; after this date, the hotel or airline releases unbooked rooms or seats.

Certified Travel Counselor (CTC) Practice Test

Certified Travel Counselor (CTC) Practice Test

CTC CTC Group Travel & Event Planning