CSJT Delivering Results at Pace Questions and Answers

Question 1

You are managing a critical project with a fixed deadline. An unforeseen technical issue arises that your team has not encountered before, threatening a significant delay. What is the most effective initial action to demonstrate 'Delivering at Pace'?

Accepted Answer

Re-prioritise tasks to focus on the critical path, assemble a small expert group to rapidly investigate solutions, and timebox the investigation.

Answer

This option is the most proactive and solution-focused. It demonstrates taking responsibility for the problem, maintaining momentum by re-prioritising, and using resources efficiently (small expert group, timeboxing) to resolve the blocker, which are all core aspects of Delivering at Pace.

Question 2

According to the UK Civil Service Behaviours framework, which statement best defines the essence of 'Delivering at Pace'?

Accepted Answer

Taking responsibility for delivering timely and quality results with focus and drive.

Answer

This answer directly reflects the official description of the 'Delivering at Pace' behaviour. The key elements are timeliness, quality, focus, drive, and personal responsibility for outcomes.

Question 3

You have two high-priority tasks with competing deadlines. Task A is for your direct line manager and is due tomorrow. Task B is for a senior stakeholder in another department and is also due tomorrow. You realize you cannot complete both to the required standard in the time available. Which action is most appropriate?

Accepted Answer

Promptly inform both your line manager and the senior stakeholder of the conflict, clearly explaining the situation and asking for their help in prioritising the work.

Answer

This action demonstrates accountability and proactive problem-solving. By communicating the conflict early to all relevant parties, you are taking responsibility for delivery, managing expectations, and seeking a collaborative solution to ensure the most critical work is completed. This aligns with reassessing workloads and priorities when there are conflicting demands.

Question 4

Which of the following actions is LEAST aligned with the principles of 'Delivering at Pace'?

Accepted Answer

Waiting until every piece of information is available and all uncertainties are resolved before starting a task.

Answer

This approach, often called 'analysis paralysis', is the antithesis of Delivering at Pace. The behaviour requires taking initiative and making progress, often in the face of some uncertainty, while managing risks. Waiting for perfect information will invariably lead to delays and missed deadlines.

Question 5

A key dependency for your project is a report from another team, which has just been delayed by a week. This will directly impact your ability to meet a critical milestone. What is the most effective immediate step to mitigate this issue?

Accepted Answer

Immediately contact the other team's manager to understand the reason for the delay, explore if a draft or partial data can be provided sooner, and see if you can offer any support.

Answer

This is a proactive, collaborative, and solution-focused response. It demonstrates taking ownership of the problem (even if not the cause) and actively working to overcome the obstacle to minimise the impact on delivery, which is a key part of Delivering at Pace.

(CSJT) Civil Service Judgment Test Practice Test

(CSJT) Civil Service Judgment Test Practice Test

CSJT Delivering Results at Pace Questions and Answers