Civil Service Supervisor Exam Labor Relations and Union Management 2

Question 1

A shop steward asks to inspect a personnel file related to a pending grievance. Under most public sector labor statutes, management should:

Accepted Answer

Provide access to relevant documents within a reasonable time as required by law or contract

Answer

Labor statutes and contracts typically give unions the right to information needed to process grievances, subject to privacy protections.

Question 2

Progressive discipline in a unionized civil service environment means:

Accepted Answer

Applying increasingly serious penalties for repeated or escalating misconduct

Answer

Progressive discipline uses a graduated series of penalties—verbal warning, written warning, suspension, termination—proportionate to the offense.

Question 3

A supervisor wants to change the schedule of union-represented employees. The CORRECT approach is to:

Accepted Answer

Bargain with the union before implementing the change if scheduling is a mandatory subject

Answer

Schedule changes affecting terms and conditions of employment require bargaining with the union before implementation.

Question 4

Which of the following actions by a supervisor constitutes interference with employees' protected concerted activity?

Accepted Answer

Threatening to deny promotions to employees who support the union

Answer

Threatening adverse employment actions to discourage union activity is a classic unfair labor practice that violates employees' organizing rights.

Question 5

In a Step 1 grievance meeting, the supervisor's primary objective should be to:

Accepted Answer

Listen carefully, gather facts, and attempt to resolve the dispute at the lowest level

Answer

Early-step grievance meetings are designed for informal resolution; resolving disputes quickly saves time and preserves working relationships.

Civil Service Supervisor Exam Practice Test