Civil Service Supervisor Exam Labor Relations and Union Management

Question 1

A union employee files a grievance claiming a supervisor violated the collective bargaining agreement (CBA). The supervisor's FIRST step should be to:

Accepted Answer

Review the specific CBA provision cited in the grievance before responding

Answer

Immediately refer the grievance to the HR department without review

Answer

Deny the grievance in writing to preserve management rights

Answer

Meet with the employee informally to resolve it without documentation

Question 2

Under the Civil Service Reform Act of 1978, federal employees' right to organize and bargain collectively is administered by the:

Accepted Answer

Federal Labor Relations Authority (FLRA)

Answer

National Labor Relations Board (NLRB)

Answer

Office of Personnel Management (OPM)

Answer

Merit Systems Protection Board (MSPB)

Question 3

Which of the following is generally considered a mandatory subject of bargaining in public sector labor relations?

Accepted Answer

Wages, hours, and working conditions

Answer

Agency mission and strategic goals

Answer

Appointment of senior management

Answer

Budget levels and revenue sources

Question 4

A supervisor denies a union steward's request to meet with an employee during a disciplinary investigation. This action may violate the employee's:

Accepted Answer

Weingarten rights to union representation during investigatory interviews

Answer

Due process right to an attorney

Answer

FMLA rights under federal law

Answer

ADA accommodation rights

Question 5

A supervisor who bypasses the union and negotiates directly with individual employees about terms covered by the CBA is committing:

Accepted Answer

An unfair labor practice

Answer

A grievance procedure violation

Answer

A personnel rules infraction

Answer

A merit system bypass

Question 6

When a collective bargaining agreement expires and no new agreement has been reached, a civil service supervisor should generally:

Accepted Answer

Continue following the expired agreement's terms until a new one is ratified

Answer

Revert to pre-union employment conditions immediately

Answer

Implement proposed new terms unilaterally

Answer

Suspend all disciplinary actions until a new agreement is signed

A union employee files a grievance claiming a supervisor violated the collective bargaining agreement (CBA).The supervisor's FIRST step should be to:

A union employee files a grievance claiming a supervisor violated the collective bargaining agreement (CBA).
The supervisor's FIRST step should be to: