CELPIP Reading: Interpreting a Diagram Questions and Answers

Question 1

The following is a flowchart for a customer to get a refund for an online purchase. Step 1: Log in to account. Step 2: Go to 'Order History'. Step 3: Select the item. Step 4: A box asks, 'Is the item damaged?' If 'Yes', go to Step 5a: 'Upload photo of damage.' If 'No', go to Step 5b: 'Select a reason for return from the dropdown menu.' Both 5a and 5b lead to Step 6: 'Print the return label.'

John tried to return a sweater because it was the wrong size. He followed the flowchart but was never asked to print a return label. Instead, the process stopped after he was asked to upload a photo. What is the most likely reason for this?

Accepted Answer

He mistakenly indicated that the item was damaged.

Answer

The flowchart directs users to upload a photo only if they select 'Yes' to the item being damaged. Since John's actual reason was 'wrong size', he should have selected 'No'. The prompt to upload a photo indicates he made an error at this step and chose the wrong path.

Question 2

A bar chart compares the average monthly users for two social media apps, 'ConnectU' and 'ShareSphere,' for the years 2022 and 2023. In 2022, ConnectU had 50,000 users and ShareSphere had 60,000. In 2023, ConnectU had 80,000 users and ShareSphere had 75,000.

Based on the information presented, which statement is the most accurate?

Accepted Answer

ShareSphere was the more popular app in 2022.

Answer

In 2022, ShareSphere had 60,000 users compared to ConnectU's 50,000, making it the more popular app that year. ConnectU's user base grew by 30,000 (80k - 50k), ShareSphere's grew by 15,000, and ConnectU only had more users in 2023.

Question 3

A pie chart shows the allocation of Maple Creek's City Budget. The slices are: Public Safety (40%), Infrastructure & Public Works (25%), Community Services (including libraries and parks) (20%), City Administration (10%), and Economic Development (5%).

According to the pie chart, which of the following is true about Maple Creek's budget?

Accepted Answer

Public Safety accounts for almost half of the city's entire budget.

Answer

The Public Safety budget is 40%. While not exactly half (50%), it is the largest portion and is very close to half, making this the most accurate statement. The other statements are factually incorrect based on the percentages provided.

Question 4

A Venn diagram displays features of three gym memberships. The 'Basic' circle includes 'Gym Access'. The 'Premium' circle includes 'Gym Access' and 'Group Classes'. The 'VIP' circle includes 'Gym Access', 'Group Classes', and 'Personal Trainer'. The overlaps show that 'Gym Access' is in all three plans, and 'Group Classes' are in both Premium and VIP.

Maria wants a membership that allows her to attend group classes but she does not need a personal trainer. Based on the diagram, which is the most suitable and cost-effective membership for her?

Accepted Answer

The Premium membership.

Answer

The Premium membership includes both 'Gym Access' and 'Group Classes', which perfectly matches Maria's requirements. The Basic plan doesn't include group classes. The VIP plan includes the 'Personal Trainer' feature, which she doesn't need and would likely make the membership more expensive.

Question 5

An organizational chart shows that the Director of Marketing, Sarah Chen, reports directly to the Vice President, Omar Hassan. Reporting to Sarah Chen are two managers: the Social Media Manager, Ben Carter, and the Content Manager, Li Wei.

Ben Carter has completed his quarterly report. According to the organizational chart, who should he submit it to for initial approval?

Accepted Answer

The Director of Marketing, Sarah Chen.

Answer

The chart explicitly shows that Ben Carter's direct supervisor is Sarah Chen. In a standard organizational hierarchy, reports are submitted to one's direct manager for approval. Omar Hassan is his manager's boss, and Li Wei is a colleague at the same level.

CELPIP Practice Test

CELPIP Practice Test

CELPIP Reading: Interpreting a Diagram Questions and Answers