A team is in the 'storming' phase of development, characterized by conflict and differing opinions on how to proceed with a major project. According to models of team dynamics, what is the MOST effective initial step for the team leader to take to guide the team toward the 'norming' phase?
-
A
Enforce a majority-rules voting system to make decisions quickly.
-
B
Encourage open communication and facilitate a consensus-building process.
-
C
Remove team members who are causing the most conflict.
-
D
Assign individual tasks to minimize interaction and potential for disagreement.