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OMVIC Contracts and Consumer Rights Flashcards

7 cards from real OMVIC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 OMVIC Contracts and Consumer Rights flashcards as text

  1. Under OMVIC's regulations, which of the following add-on products must a dealer obtain explicit written consent from a consumer before including in the contract?

    Answer: Extended warranties and protection packages

    Optional add-ons like extended warranties and protection packages require explicit written consumer consent and cannot be added without agreement.

  2. A consumer discovers that the VIN on the vehicle they purchased was altered. Under OMVIC regulations, selling a vehicle with an altered VIN is classified as:

    Answer: Fraudulent misrepresentation and a serious criminal and OMVIC violation

    Selling a vehicle with an altered VIN constitutes fraud and a serious violation of both the Motor Vehicle Dealers Act and the Criminal Code.

  3. When a consumer requests a copy of the signed purchase contract, under OMVIC regulations the dealer must provide it:

    Answer: Immediately at the time of signing

    Dealers are required to provide the consumer with a copy of the signed contract immediately at the time of signing.

  4. A dealer's salesperson verbally promises free oil changes for life but does not include this in the written contract. Under Ontario contract law and OMVIC rules, this promise is:

    Answer: Generally unenforceable unless documented in the written contract

    Written contracts supersede verbal promises; any agreed-upon term must appear in the written contract to be reliably enforceable.

  5. Under OMVIC's code of ethics, a salesperson who knows a vehicle has been in a major accident must:

    Answer: Disclose this proactively to the consumer before the sale

    OMVIC's code of ethics requires dealers and salespersons to proactively disclose material facts, including accident history, without waiting to be asked.

  6. A consumer signs a vehicle contract containing a clause that waives all consumer rights under Ontario consumer protection legislation. This clause is:

    Answer: Void and unenforceable because statutory rights cannot be contractually waived

    Statutory consumer protection rights under Ontario law cannot be waived by contract; any such clause is automatically void and unenforceable.

  7. Under OMVIC regulations, if a dealer cannot deliver a vehicle by the agreed-upon date in the contract, the consumer is entitled to:

    Answer: Cancel the contract and receive a full deposit refund

    If a dealer fails to deliver by the contracted delivery date, the consumer has the right to cancel the contract and receive a full refund of any deposit paid.