OM Leadership & Organizational Development 2

Question 1

Which leadership theory suggests that effective leadership depends on matching the leader's style to the maturity level of followers?

Accepted Answer

Situational Leadership (Hersey & Blanchard)

Answer

Situational Leadership by Hersey and Blanchard proposes that leaders should adapt their style (directing, coaching, supporting, delegating) based on the follower's development level.

Question 2

An organization undergoing rapid change frequently experiences resistance from employees. According to Kotter's 8-Step Change Model, what is the FIRST step a leader should take?

Accepted Answer

Create a sense of urgency

Answer

Kotter's model begins with creating a sense of urgency so that employees understand why change is necessary and feel motivated to act.

Question 3

In organizational development, 'action research' is best described as:

Accepted Answer

A cyclical process of diagnosing problems, planning interventions, implementing changes, and evaluating results

Answer

Action research is a collaborative, iterative OD methodology involving data collection, diagnosis, feedback, intervention, and evaluation in continuous cycles.

Question 4

A leader who focuses on inspiring a shared vision, challenging the process, enabling others to act, modeling the way, and encouraging the heart is demonstrating which leadership framework?

Accepted Answer

Kouzes and Posner's Five Practices of Exemplary Leadership

Answer

Kouzes and Posner identified these five practices through their research on what leaders do when at their personal best.

Question 5

Which concept describes the degree to which an organization's culture, structure, and processes are aligned with its strategic goals?

Accepted Answer

Organizational congruence

Answer

Organizational congruence (fit) refers to the alignment between strategy, structure, culture, and processes to optimize performance.

(OM) Organizational Management Specialty Certification Practice Test

(OM) Organizational Management Specialty Certification Practice Test

OM Leadership & Organizational Development 2