A patient's adult child calls the optical dispensary to ask for the patient's prescription details to order glasses online. The patient's file has no specific authorization to release information to this individual. According to the Health Insurance Portability and Accountability Act (HIPAA), what is the most appropriate action for the optician?
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A
Provide the prescription details over the phone to be helpful.
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B
Mail a copy of the prescription to the patient's home address upon request.
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C
Tell the child to have the patient call and provide verbal authorization over the phone.
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D
Inform the caller that without the patient's written consent, they cannot release protected health information.