MMC Work Order Management & Documentation 3

Question 1

What does the acronym 'PM work order' refer to in a maintenance management context?

Accepted Answer

Preventive Maintenance work order

Answer

In maintenance management, PM work orders specifically refer to Preventive Maintenance work orders generated on scheduled time-based or meter-based triggers.

Question 2

When using a numerical priority scoring system for work orders, which criterion is typically weighted most heavily?

Accepted Answer

Safety risk to personnel or impact on production output

Answer

Safety risk and production impact typically receive the highest weight in work order priority systems because they directly affect personnel safety and business continuity.

Question 3

What does 'PM compliance' measure in a maintenance organization?

Accepted Answer

The percentage of preventive maintenance work orders completed within their scheduled time window

Answer

PM compliance measures the percentage of preventive maintenance work orders completed within the scheduled time window, with typical targets of 90 percent or higher.

Question 4

Which approach best manages a maintenance department's growing work order backlog?

Accepted Answer

Conducting regular backlog review meetings to reprioritize, reschedule, and close completed work

Answer

Effective backlog management requires regular review sessions to reassess priorities, match work to available technician capacity, and close out completed or cancelled work orders.

Question 5

What distinguishes a 'job plan' from a simple work request in a maintenance work order system?

Accepted Answer

A job plan includes pre-identified parts, labor estimates, required tools, and step-by-step procedures

Answer

A job plan is a detailed, pre-engineered work package that identifies required materials, estimated labor hours, tools, safety requirements, and procedures before work begins, enabling efficient execution.

(MMC) Maintenance Management Certification Practice Test

(MMC) Maintenance Management Certification Practice Test

MMC Work Order Management & Documentation 3