MMC Work Order Management & Documentation 3

Question 1

What does the acronym 'PM work order' refer to in a maintenance management context?

Accepted Answer

Preventive Maintenance work order

Answer

Project Management work order

Answer

Priority Maintenance work order

Answer

Process Management work order

Question 2

When using a numerical priority scoring system for work orders, which criterion is typically weighted most heavily?

Accepted Answer

Safety risk to personnel or impact on production output

Answer

The age of the equipment requiring maintenance

Answer

The skill certification level required to complete the work

Answer

The cost of replacement parts needed for the repair

Question 3

What does 'PM compliance' measure in a maintenance organization?

Accepted Answer

The percentage of preventive maintenance work orders completed within their scheduled time window

Answer

Whether work orders comply with legal maintenance regulations

Answer

The number of PM work orders approved by maintenance management

Answer

Technician adherence to PPE requirements during PM tasks

Question 4

Which approach best manages a maintenance department's growing work order backlog?

Accepted Answer

Conducting regular backlog review meetings to reprioritize, reschedule, and close completed work

Answer

Deleting low-priority work orders to reduce the reported backlog size

Answer

Immediately assigning all backlogged work to outside contractors

Answer

Ignoring the backlog until a crisis forces action

Question 5

What distinguishes a 'job plan' from a simple work request in a maintenance work order system?

Accepted Answer

A job plan includes pre-identified parts, labor estimates, required tools, and step-by-step procedures

Answer

A job plan is reserved for emergency maintenance work only

Answer

A job plan is only used when installing brand-new equipment

Answer

A job plan requires executive-level approval before it can be executed

Question 6

What is the primary purpose of a 'permit-to-work' system as it relates to work orders?

Accepted Answer

To formally authorize work in hazardous areas by verifying required safety controls are in place

Answer

To grant maintenance workers authorization to earn overtime compensation

Answer

To approve maintenance expenditures above the departmental budget threshold

Answer

To certify that technicians hold the required trade or journeyman licenses

Question 7

Which maintenance metric, derived from work order history data, measures the average operating time between equipment failures?

Accepted Answer

Mean Time Between Failures (MTBF)

Answer

Mean Time To Repair (MTTR)

Answer

Overall Equipment Effectiveness (OEE)

Answer

Planned Maintenance Percentage (PMP)