MLS FREE MLS - Master of Library and Information Science Reference and User Services Questions and Answers 2

Question 1

Which reference interview technique involves restating a patron's query in different words to confirm understanding?

Accepted Answer

Paraphrasing

Answer

Paraphrasing restates the patron's question using different words to verify the librarian correctly understands the information need.

Question 2

What is the primary purpose of a pathfinder (LibGuide) in reference services?

Accepted Answer

To provide a curated list of resources on a specific topic

Answer

Pathfinders compile and organize key resources on a particular subject to guide patrons in their research.

Question 3

In the RUSA Guidelines for Behavioral Performance, which behavior is emphasized during the initial approach to a patron?

Accepted Answer

Approachability

Answer

RUSA guidelines stress approachability, including making eye contact, smiling, and appearing welcoming when a patron first approaches.

Question 4

Which type of reference question asks for a specific, factual piece of information such as a date or statistic?

Accepted Answer

Ready-reference question

Answer

Ready-reference questions seek brief, factual answers that can typically be found quickly in standard reference sources.

Question 5

What does the term 'information literacy' primarily refer to in the context of user services?

Accepted Answer

The ability to locate, evaluate, and use information effectively

Answer

Information literacy encompasses the skills needed to identify information needs, find relevant sources, critically evaluate them, and use information ethically.

MLS - Master of Library and Information Science Practice Test

MLS - Master of Library and Information Science Practice Test

MLS FREE MLS - Master of Library and Information Science Reference and User Services Questions and Answers 2