Miscellaneous Certifications Change Management 2

Question 1

The McKinsey 7-S Framework includes Strategy, Structure, Systems, Staff, Skills, Style, and which seventh element?

Accepted Answer

Shared Values

Answer

The seventh 'S' in the McKinsey 7-S Framework is Shared Values, which sits at the center of the model and interconnects all other elements.

Question 2

Which change management framework is developed by the Association of Change Management Professionals (ACMP) and aligns with their CCMP certification?

Accepted Answer

Standard for Change Management

Answer

ACMP's Standard for Change Management provides the framework that underpins the Certified Change Management Professional (CCMP) certification.

Question 3

In the Kübler-Ross Change Curve, which stage typically follows 'Denial' when individuals face organizational change?

Accepted Answer

Anger

Answer

The Kübler-Ross Change Curve adapted for organizational change follows the stages: Denial, Anger, Bargaining, Depression, and Acceptance.

Question 4

What is a 'stakeholder impact assessment' used for in change management?

Accepted Answer

Identifying how groups will be affected by a change and their level of influence

Answer

A stakeholder impact assessment identifies which groups are impacted by a change, how significantly, and their relative power to influence the initiative's success.

Question 5

The 'Satir Change Model' describes a change process that includes which unique stage not commonly found in other models?

Accepted Answer

Chaos

Answer

The Satir Change Model includes a 'Chaos' stage, representing the performance dip and uncertainty that follows the introduction of a foreign element or change.

Miscellaneous Certifications Practice Test

Miscellaneous Certifications Practice Test

Miscellaneous Certifications Change Management 2